Policies

Processing time
The time I need to make your custom, hand stamped piece is 3-5 business days. I want to take my time to make your jewelry just perfect for you.
Estimated shipping times
North America: 3-5 days for regular mail, 1-3 days for Priority Mail, 1-2 days for Priority Express Mail.
Canada: 1-2 weeks from date of shipment.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the USPS delivering on time.
Customs and import taxes
Some countries charge import taxes or custom fees.Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns
I gladly accept returns, exchanges and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please contact me if you have any problems with your order.
Gift wrapping and packaging
I carefully package your jewelry in a cello bag, on a jewelry backing card. I then place this safely inside a gift box with a stretch bow loop. If you order more than one piece of jewelry, I will pack it together in one box. If you need to add a gift box, please send me a message.

Care instructions
Some metals, like sterling silver, copper, brass and nugold, will tarnish over time. Everything that comes in contact with your jewelry such as air, sunlight, natural body oils, dirt, household chemicals, food, water, etc. will cause tarnishing. This is the natural nature of metals. The best thing to do is to care properly for your jewelry and routinely clean it with a jewelry polishing cloth. To slow the tarnishing process store your jewelry in a dry place in closed bag. To remove tarnish, please use a pro-polish pad.

Avoid leaving your jewelry in humid areas like bathrooms and pools. Avoid contact with chemicals. Keep your jewelry away from extreme heat or sunlight. Remove your jewelry when cleaning, showering or swimming in a pool.